Shipping policy
SHIPPING
Shipping costs DE €2.50 or €3.99 / €5.90 depending on weight.
Free shipping from 100€
GENERAL INFORMATION ABOUT SHIPPING:
Shipping within 1-5 working days after receipt of payment.
If the weight is low, you can choose between "postal mail" or "goods post".
If you choose Warenpost or Parcel, we usually ship our products 1-5 working days after receipt of payment via DHL Paket (GmbH, Sträßchensweg 10, 53113 Bonn) with tracking. Your e-mail address will be passed on to the shipping service provider for shipment tracking. As soon as we start preparing for shipping, you will receive a shipment notification via DHL. Please note that for orders with the "bank transfer" payment option, the delivery period only begins after receipt of the money.
SPECIAL NOTES ABOUT SHIPPING ABROAD:
We ship to all EU countries and Switzerland. We are happy to ship to other countries on request, write to us at hallo@momomia.de. Deliveries abroad may incur customs duties, taxes and fees that are not included in the total price displayed. The customer has to bear this.
PICK-UP AT THE STUDIO:
Orders can be picked up from our studio in Berlin after prior consultation via email hello@momomia.de. You can find the studio at Rudower Str. 17, 12557 Berlin.
Shipping costs DE €2.50 or €3.99 / €5.90 depending on weight.
Free shipping from 100€
GENERAL INFORMATION ABOUT SHIPPING:
Shipping within 1-5 working days after receipt of payment.
If the weight is low, you can choose between "postal mail" or "goods post".
If you choose Warenpost or Parcel, we usually ship our products 1-5 working days after receipt of payment via DHL Paket (GmbH, Sträßchensweg 10, 53113 Bonn) with tracking. Your e-mail address will be passed on to the shipping service provider for shipment tracking. As soon as we start preparing for shipping, you will receive a shipment notification via DHL. Please note that for orders with the "bank transfer" payment option, the delivery period only begins after receipt of the money.
SPECIAL NOTES ABOUT SHIPPING ABROAD:
We ship to all EU countries and Switzerland. We are happy to ship to other countries on request, write to us at hallo@momomia.de. Deliveries abroad may incur customs duties, taxes and fees that are not included in the total price displayed. The customer has to bear this.
PICK-UP AT THE STUDIO:
Orders can be picked up from our studio in Berlin after prior consultation via email hello@momomia.de. You can find the studio at Rudower Str. 17, 12557 Berlin.